Etsy Shopping Information

GET 20% OFF YOUR FIRST ORDER! 

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CAN I REQUEST CUSTOM PRINTS?

If you don't see a print that you are looking for or want to have something changed on one of our designs, submit a custom order request via this page.

WHERE CAN I FIND THE BEST PRICE TO BUY SPROUTJAM DESIGNS?

Our prices are generally the same on both sites, but we do run promotions from time to time.  Be sure to join our newsletter to stay up to date on the latest offers and designs posted to Sproutjam.com.  Favorite our shop on Etsy.com to keep track of us there.

WHICH SITE IS FASTER TO PROCESS MY ORDER?

Orders on sproutjam.com tend to process a little faster, but we make efforts to process your order fast on either site.

WHAT DO I DO IF I HAVE A QUESTION ABOUT MY ORDER PLACED ON ETSY?

You can contact use directly via Etsy or email us at feedback@sproutjam.com.

WHAT IS SPROUTJAM'S RETURN POLICY?

If the poster is incorrect or damaged we'll send you a new one free of charge.  For orders placed on Etsy it is best to submit returns questions through that site or you can email us at returns@sproutjam.com with questions.

DOES SPROUTJAM ACCEPT ETSY GIFTCARDS?

You can use Etsy gift cards to pay for your orders submitted via Etsy.

 

Be sure to visit our FAQ page for more questions about Sproutjam.